Dated September 2013.
We take our commitment to your privacy seriously and treat any information you supply to us with care.
- Policy statement
- The data we collect
- Use of data
- Marketing Preferences
- Links to other websites
- Surveys and user groups
- Email a friend
- First and Third Party Cookies
- Accepting and deleting cookies
In relation to the website: boxedstuff.com (‘the Site’).
Any personal information that you provide to BoxedStuff Limited, whilst contracting with this entity is stored and controlled by BoxedStuff Limited.
In addition to personal data such as name, e-mail address, delivery address, billing address, telephone number, credit or debit card number and expiry date, we also analyse data about participants in order to provide a safe shopping environment for all users. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history, personal preferences and any phone number recorded or used to call our customer services number.
We will not sell, distribute or disclose information about you or your personal usage of the Site without your express consent or unless required or permitted to do so by law.
We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you. We may combine your information with information lawfully obtained from other third party sources and use it to optimise your use of the Site and improve our services to you
We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you
We may share the information we gather with trusted business and technical partners for operational purposes such as handling orders, delivering products and services, processing credit and debit card payments, sending communications, providing customer service functions, for fraud detection services and for data analysis. Those of our partners who need to access personal information perform their business services, may not use the data for other purposes.
Where you are involved in a transaction with a Seller/Merchant (third party who sells items through BoxedStuff.com website) your email address, postal address and contact information may be shared with the Seller/Merchant for the purpose of completing the transaction for which it is received. You will also receive emails from the Seller/Merchant confirming the order, including dispatch or eventual refund, and follow-up invitations to leave feedback for the Seller/Merchant. You agree to receive these emails and accept that this does not breach any privacy requests. During any contact with Sellers/Merchants, we strongly encourage you to ask questions before you disclose personal information which the Seller/Merchant may not have obtained during the process of the order.
All payments are handled by BoxedStuff.com; you should not buy directly through a Seller/Merchant. Sellers/Merchants must never ask a buyer for payment card details, bank details or other payment method details.
We may also share data with law enforcement agencies and/or third parties in respect of information requests for criminal investigations and alleged illegal activities. The personal information we disclose may include your name, billing/delivery address, telephone number, email address, and order history.
In case any fraudulent activity is detected on the website, or, without limitation, in connection with the breach of intellectual property rights through the use of the website, we may release personal information in order to comply with any applicable regulation or assert our rights as well as our business partners’.
Your information may also be transferred to another company in the event of sale of our company to a third party.
When you set up your account you will be given an opportunity to set your communication preferences.
You can update your preferences at any time by logging into your account – a communication preferences tab appears on your account page. Here you can amend the email marketing messages you may wish to receive from BoxedStuff.com and/or our Sellers/Merchants. Each time you make a purchase from one of our Sellers/Merchants you will also have the opportunity to select the emails you receive from that Seller/Merchant.
By subscribing to our mailing lists, you accept that your personal data may be used for such purposes. Sellers/Merchants on the BoxedStuff.com website may contact you about products they sell on the BoxedStuff.com website. By subscribing to their mailing lists, you are consenting to receive these marketing emails.
If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please contact us or click the Unsubscribe link at the bottom of any e-mail you receive from us.
Participants have the right to access their stored data, to rectify them if required and to object to the storage of their data for legitimate purposes. We would like to keep your information up-to-date, you may change any of the basic information we keep about you at any time by e-mailing us at admin@BoxedStuff.com.
Sellers/Merchants who you have placed an order with, may contact you for feedback purposes.
Beside any submitted ‘customer review’ or ‘Seller/Merchant feedback’ you place, your ‘nickname’ is displayed and is available to view by the public.
We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys, provided that they have given their prior and express consent. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
We operate an ‘Email a friend’ service. This is a referral service, designed to make it easy for customers to recommend our Site and related websites or offers to a friend, and is a two-step process. First, a customer sends us the friend’s name and email address, and secondly, we contact the friend, telling them who we are, and inviting them to take advantage of a particular offer, or to visit our website. When we contact your friend, we always advise them of the name and email address of the friend who made the original referral. We will not use your friend’s details for any other purpose.
When a customer wishes to sponsor a friend and provides us with his/her name and e-mail address, we reasonably assume that such customer has obtained his/her friend’s prior consent in order for us to process his/her data. Customers supply such information freely and voluntarily, under their sole responsibility.
Cookies are small text files, with ID tags that are stored on your device (computer/ mobile/ tablet) when visiting certain websites. Cookies keep track of your movements on the site to track what’s in your shopping basket and provide functions to improve your shopping experience.
To order products on the BoxedStuff.com website you need cookies enabled. Internet cookies are common and won’t cause any harm to your device. No personally identifiable information is stored within cookies; therefore we recommend you leave these switched on. You can configure your Internet browser to accept or reject certain cookies or inform you when a cookie is saved.
We do not cross the information recorded in the cookies with the personal information collected at the time of your registration on the Site or with your online activity.
- Shopping Basket (Strictly Necessary Cookies)
Some cookies are essential during online transactions, e.g. to remember what products you have put in your shopping basket as you navigate to different pages on the website. These cookies are “strictly necessary” for the operation of the website.
- Improve user experience on the website (functionality cookies)
Cookies are used to remember your preferences on the site, such as currency preferences. These cookies are not shared with other websites.
- Profiling (targeting and advertising)
Cookies can either be first party, which are associated with the host domain e.g. BoxedStuff.com, or third party cookies from any other domain including web analytics and advertising services.
To order products on BoxedStuff.com you need to have your cookies enabled.
If you decline cookies you may lose some of the beneficial website functions of cookies. No personally identifiable information is stored within cookies. Therefore, we recommend you leave these turned on.
To check if cookies are enabled on your device, please follow the steps below. Alternatively, view your browser’s help pages or information on how to manage cookies at www.allaboutcookies.org/
Microsoft Internet Explorer:
- Click on Tools and then Internet Options
- Select Privacy tab to view your settings
- Move the slider to your preferred settings
- Click on Firefox button and then select Options
- Select Privacy option
- Check ‘Accept Cookies from sites’ to enable cookies or uncheck to disable cookies.
- Click Settings
- Click ‘Show advanced settings…’
- Select ‘Content Settings’ within Privacy
- Select your own preferred settings
Safari for Mac
- Click on Safari, then select Preferences
- Click Privacy to view Cookie preferences
Note: Safari blocks third-party cookies by default
Flash cookies are managed differently to normal cookies. To disable or delete a Flash cookie, see Adobe Flash Play security and privacy (opens a new window). Note: Flash cookies are not used on the BoxedStuff.com website.
Mobile / Tablet Device